Welcome to Silfig.com. This website is owned and operated by BHANSALI AND CO., a proprietorship firm based in Jodhpur, Rajasthan. Throughout the site, the terms “we”, “us” and “our” refer to BHANSALI AND CO. (Silfig).
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

Legal Entity & Ownership

All business transactions, invoices, and legal obligations are handled by BHANSALI AND CO. under the brand name Silfig. All content, including images of silver-coated products, website layout, and logos, is the exclusive intellectual property of BHANSALI AND CO.

Product Accuracy (Silver-Coated Decor)

  • Handcrafted Nature: Our products are antique-style, silver-coated decor. Because these are handcrafted, there may be slight variations in finish, size, or color compared to the images shown on Silfig.com. These variations are not considered manufacturing defects.
  • Accuracy: We attempt to be as accurate as possible with product descriptions; however, we do not warrant that product descriptions are error-free.

Payment Terms

  • All payments are processed through the PhonePe Payment Gateway.
  • By completing a purchase, you agree to provide current, complete, and accurate purchase and account information.
  • BHANSALI AND CO. reserves the right to refuse any order or limit quantities purchased per person or per household.

Limitation of Liability

BHANSALI AND CO. shall not be liable for any injury, loss, claim, or any direct/indirect damages of any kind, including lost profits or lost data, arising from your use of any of our products or the website. Our silver-coated items are decorative in nature; we are not responsible for damage caused by improper cleaning, oxidation over time, or mishandling.

Mandatory Unboxing Video

As per our Refund & Return Policy, all claims for damage during transit must be accompanied by a high-quality, continuous unboxing video. Without this video, BHANSALI AND CO. will not be liable for replacements or refunds.

User Conduct

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others.

Indemnification

You agree to indemnify, defend and hold harmless BHANSALI AND CO. and our employees, partners, and service providers from any claim or demand, including reasonable attorneys’ fees, made by any third party due to your breach of these Terms.

Governing Law & Jurisdiction

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Jodhpur, Rajasthan.

Contact Information

Questions about the Terms of Service should be sent to us at:

  • Legal Entity: BHANSALI AND CO.
  • Brand Name: Silfig
  • Email: Support@silfig.com
  • Address: Flat No 802, Orbit 1, Bhopalura Road,  Near Laxman Vatika, Bhopalpura, Udaipur, Rajasthan, 313001