Privacy Policy

Information We Collect

We collect information to provide better services to all our users. The types of personal information we collect include:

• Identity Data: Name, username, or similar identifier.

• Contact Data: Billing address, delivery address, email address, and telephone numbers.

• Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

• Technical Data: IP address, browser type, and version, time zone setting, and location.

How We Use Your Information

We use the information we collect in various ways, including to:

• Process and deliver your orders.

• Manage payments, fees, and charges through our payment partner, PhonePe.

• Improve, personalize, and expand our website.

• Communicate with you, either directly or through one of our partners, for customer service or marketing updates.

Payment Processing

All payments made on Silfig.com are processed through the PhonePe Payment Gateway.

• Silfig does not store your card details, CVV, or UPI pins on our servers.

• PhonePe adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council to ensure the secure handling of credit/debit card information.

Third-Party Sharing

We do not sell your data. However, we share your information with trusted third parties to fulfill your orders:

• Logistics Partners: To deliver your antique decor to your doorstep.

• Payment Processors: Such as PhonePe, to complete your transaction securely.

• Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law or government requests.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and partners who have a business need to know.